How to request deletion
Send a request to gdpr@myslotio.com. Include the account e-mail address, company or venue name if known, and state that you request deletion of your MySlotio account and associated data.
To protect the account, we may need to verify your identity or authority to act for the relevant customer before deletion.
What will be deleted
After verifying the request, we will delete or anonymize the user account and ordinary application data linked to the account, including profile data, account settings and service data that we no longer need to retain.
For a business account, we may need confirmation whether only a specific user should be deleted or the whole tenant/venue and its operational data should be deleted.
What may be retained temporarily
Some data may be retained for longer where required for legal obligations, accounting, tax records, security, abuse prevention, complaint handling or legal claims.
Production data is usually deleted within 30 days after verification unless a legal or contractual exception applies. Backups are overwritten in the normal backup cycle no later than 90 days after production data deletion.
Contact
Operator: ByteWoods s.r.o., MySlotio app. Privacy questions can be sent to gdpr@myslotio.com. More information is available in the Privacy Policy.